The best auto insurance companies have more than just competitive
prices; they also offer versatile coverage options, superior customer
service, a solid financial report, and an excellent shopping experience.
I researched all of those factors and discovered that only four of the
nation’s biggest insurers impressed me enough that I would recommend
them to family and friends. Use our tool below to find the best coverage
available in your area:
How I Picked the Best Car Insurance Companies
First, I conducted an in-depth analysis of 15 auto insurance
providers. I gathered data on 86 different features (like a 24/7 claims
center or discounts for electric vehicles), organized them into 12
categories, and scored each company on a 100-point scale. Below are the
categories I used, along with the weight each one was given in the test.
| Category |
Test Weight |
| Policy Coverage |
13% |
| Vehicle Coverage |
13% |
| Driver Discounts |
11% |
| Policy Management |
10% |
| Getting Started |
9% |
| Mobile |
6% |
| Payment Options |
10% |
| Claim Management |
8% |
| Support |
6% |
| Additional Benefits |
6% |
| Vehicle Discounts |
5% |
| Learning Materials |
3% |
Next I incorporated learnings from auto experts, insured drivers, and
third-party studies into my evaluation and calculated the final scores.
I organized this research into three distinct categories, which are
outlined below.
- Claims and Price Satisfaction: I looked at J.D. Power’s 2014 Auto Claims Satisfaction Reports, Insure.com’s Best Car Insurance Companies for 2014, and Consumer Reports’ 2014 Car Insurance Ratings
to get a bird’s-eye view of the industry across the nation. I also
conducted a survey of 100 insured drivers who had filed a claim within
the past 12 months.
- Ease of Shopping: I applied for quotes from over 15 auto insurance companies to evaluate the shopping experience. I also considered J.D. Power’s 2014 Auto Insurance Purchase Experience Ratings, which asked customers about their personal take on local agents, call-center representatives, and websites.
- Financial Strength Ratings: I used A.M. Best
to gauge financial stability. Any company with a “B” grade or below is
considered vulnerable, so I chose companies with an “A-” or above.
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